Legal Biller, Client Administration Team

This process driven role is for a proactive and competent Legal Biller who will operate successfully in a pressurised and fast-paced environment.  The role is part of a central team of Client Administrators who are responsible for processing the firm’s required billing administration on client matters. The Legal Biller will take on a pivotal role in ensuring the smooth and efficient functioning of the billing process, taking ownership of tasks in actively delivering on all routine and daily requests.

Main duties and responsibilities:

Billing & Financial Administration:

• Take ownership of the billing processes within the aligned department(s). Manage the end-to-end billing process in line with the firm’s policies and HMRC/SRA rules, including:
• Producing billing guides.
• Narrative generation.
• WIP reports.
• Write offs.
• Transfers.
• Credit notes.
• Correspondence with the Revenue team.
• Handle internal billing queries professionally and diligently.
• Take ownership of ebilling processes for relevant clients.
• Assist with preparing billing schedules for some clients.
• Work closely with the Finance team and all members of aligned groups to streamline and improve billing-related processes, including participation in any change management initiatives.
• Liaise proactively with EAs and LSTs within aligned groups for billing instructions and manage discussions to put specific billing arrangements in place.
• Lead efforts to transition billing responsibilities from Legal Secretaries and Executive Assistants to the Client Administration team.

Operational Excellence & Problem Solving:

• Ensure deadlines are consistently met through effective time and workload management, prioritising tasks as necessary and taking ownership of problem resolution where applicable.
• Identify areas for improvement, proposing solutions and taking a hands-on approach to implement changes to enhance overall team efficiency.

Collaboration & Stakeholder Engagement:

• Liaise with Compliance and Finance teams as well as fee earners, to ensure the seamless execution of client administration billing tasks.
• Play a key role in the firm’s change management programs, relating to billing practices. Actively contribute to discussions on how to improve processes across these areas.

Mentoring:

• Provide guidance and mentoring with regards to billing and Elite 3E processes, fostering teamwork and skills development. Lead by example, demonstrating best practices in billing processes.

The salary on offer for this role is competitive. There will be a salary review for the successful candidate in June 2026, plus a comprehensive benefits package and the opportunity to work in a firm that is well known for its strong and collaborative culture. In addition, Forsters has in place a highly regarded Agile Framework that supports all staff to achieve their best. As a firm, we live our values and would encourage all applicants to read up on them.

A detailed job description can be found here. If needed we can provide specific detail on the composition of the team, our expectations around Agile working, details of our HR policies and any other aspect of our benefits package.

For more information or to apply for any of our current vacancies please contact Ben Hawkins.